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Order Tracking

Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email
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Tracking FAQ

When will I get my order?

It takes around 2-5 business days for the order to get processed. After your order has been processed, it takes around 8-14 business days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

CONTACT INFO

Phone: (+84) 943334326

Email: contact@thehugge.com

Support Hours: 9 A.M - 6 P.M Mon - Fri (GMT-5)

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